New Tech for Devotees: QR-Based Grievance Redressal at Shravani Mela 2025
Deoghar – In a major step towards enhancing the pilgrim experience at Rajkiya Shravani Mela 2025, the administration has introduced a QR code-based complaint resolution system, allowing for swift and direct grievance redressal.
📲 How Does It Work?
QR codes are placed at various strategic locations across the mela area.
If devotees encounter any inconvenience, mismanagement, or hygiene issue, they can simply scan the QR code using their mobile phones.
A digital form opens, allowing users to:
Describe the issue,
Upload photos,
Share the location of the problem.
The administrative response team then acts promptly to resolve the issue.
🎯 Objectives:
Provide a quick and direct channel for devotees to report issues.
Strengthen on-ground monitoring and real-time resolution.
Ensure a safe, clean, and well-organized mela experience for all.
🗣️ Official Statement:
“Pilgrim convenience is our top priority. The QR code system empowers devotees to report even minor issues directly to us, enabling swift resolution.”
— Shravani Mela Officer
📍 Where Are QR Codes Available?
Mela entry points
Major camp areas
Food and water supply stations
Toilets and sanitation zones
Control rooms and information centers
📢 A Call to Devotees:
All visitors are encouraged to make use of this digital complaint system to help maintain the sanctity, discipline, and success of the Shravani Mela 2025.
If you’d like, I can also provide a poster design, social media caption, or WhatsApp message version for awareness.